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Frequently Asked Questions
What payment terms do you support?
TT, TD, TP, L/C, Western Union, Paypal, and Money Gram are available. For TT, we accept a 30% deposit in advance and a 70% balance against the copy of B/L.
Are you a manufacturer or a trading company?
We are a professional manufacturer in China and have been in this field for over 29 years.
Is it possible to get samples from your factory?
Yes, free samples will be sent if needed. The freight can be negotiated and will be refunded after confirmation of the order.
Can we request other colors?
Of course, we fully support OEM and ODM services for customized colors and designs.
How long is your delivery time?
The standard delivery time is 15-30 days after receiving the deposit.
Can I place an order outside of office hours?
Yes, orders can be placed online 24 hours a day for your convenience.