Q1: Are you a trading company or factory?
A1: We are a comprehensive enterprise that not only has its own factory but also partner factories of the same standard as ours. We also have a complete supply chain to provide more comprehensive services.
Q2: Is it possible to know how my products are going on without visiting your company?
A2: Yes. After the cooperation is reached, we will plan a production solution for you. The Quality inspection team will track the production process and provide regular feedback with pictures and videos. You can also see the real status through video calls.
Q3: What if I am not completely satisfied with the parts I received?
A3: For small parts, we offer pre-production and sample delivery services for testing. We start mass production when you are satisfied. If quality problems occur, we take responsibility and negotiate a solution. For large parts, we recommend purchasing a single piece for trial first.
Q4: How do you ensure the quality of my parts?
A4: First, we provide sample delivery for testing. Second, our quality inspection team tracks the order and provides feedback data. Third, we conduct a pre-shipment inspection. Finally, we have quality assurance services to resolve any problems.
Q5: If I order a big quantity, can you give me a good price?
A5: Yes. We offer competitive pricing to customers who sincerely cooperate. You can send us drawings, requirements, and quantities, and our technical team will communicate a suitable production solution and quotation.
Q6: Do you support customized logos?
A6: Yes, we have full ranges of fittings and can provide custom logos according to your detailed requirements.