❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer specialized in hydraulic adapters and fittings since 2010, located conveniently for global shipping.
Do you provide free samples?
Yes, if the items are in stock, we can provide 1-2 pcs of each item as free samples for your testing and evaluation.
How about the lead time for an order?
For stock orders, we require 3 to 5 working days. For full production orders, the lead time is approximately 30 to 45 days.
What should I do if I find quality problems during use?
We provide a 12-month quality guarantee for all products. We offer replacements for any defects caused by non-human reasons.
Can you provide OEM products?
Absolutely. Our professional engineering department welcomes all OEM projects based on your specific requirements.
What is your payment term?
Our standard terms are a 30% deposit with the remaining 70% balance payable against the BL copy. We are open to further discussion on specific terms.
ElvisCast Precision
