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Frequently Asked Questions
Q: Are you a trading company or a manufacturer?
A: We are a professional factory specializing in industrial valve production.
Q: How long is the typical delivery time?
A: Generally it is 5-10 days if the goods are in stock. For non-stock items, it ranges from 35-48 days depending on the order quantity.
Q: Do you provide product samples?
A: Yes, we can offer samples for free; however, the cost of freight is to be covered by the customer.
Q: What are your standard terms of payment?
A: For payments ≤2500USD, 100% T/T in advance. For payments >2500USD, 30% T/T in advance, with the balance due before shipment.
Q: What standards do your gate valves comply with?
A: Our valves are designed and manufactured according to API600, API 603, and ASME B16.34 standards.
Q: Which materials are available for the valve body?
A: We offer a wide range of materials including Carbon Steel (WCB, LCB) and Stainless Steel (CF8, CF8M, CF3, CF3M) to suit different industrial requirements.